It has also emerged that at least 500 customers and employees of the agency were impacted in the incident, some of which are only now being notified. Two exploits formed the basis for the attack on Accellion’s File Transfer Appliance: one on Decemand another in January 20 2021, both of which were patched by the company within a week.īut in that time, a number of organisations were impacted in Australia, including NSW Health, the Australian Securities and Investments Commission, multicultural broadcaster SBS and law firm Allens. Driver’s licence details were among the personal information stolen from Transport for NSW in the Accellion data breach last year, iTnews can reveal. The spokesperson would not say how many additional customers and employees whose data had been compromised had been uncovered or reveal the total number of individuals impacted by the breach when asked by iTnews. Notifications were delivered to customers and employees using email or registered mail, depending on what was available, with a dedicated case officer assigned to offer guidance and support to impacted parties. “Following final assurance investigations, TfSNW has identified additional customers and employees who were impacted,” it said last month without revealing how many more people had had their personal data compromised.Ī spokesperson told iTnews the agency began “notifying the additional impacted parties in mid-December 2021”, following on from an initial round of notifications in the first half of 2021, and expected the process to continue until early this year. A "Credit Freeze" does not impact your credit score but it may impact your ability to take out a loanĪ “Fraud Alert” ensures that banks, credit card companies and other lenders notify you and confirm your identity before issuing credit or loans.But after completing the investigation, TfNSW has now confirmed that both customer and employee data had been accessed in the data breach and revised up the number of impacted individuals. It “freezes” access to your credit report, which lenders require before issuing funds. “Credit Freeze” is a tool that you can use to prevent unauthorized individuals from taking out a loan or credit card in your name. Q7: What is the difference between a Credit Freeze and a Fraud Alert? Which one is right for me? Accellion specializes in secure file sharing and collaboration software. It should take around 30 minutes to set up your account with Experian for Identity Theft Monitoring. Do you know how long it will take to set up? Q6: I haven't set up my Experian account for Identity Theft Monitoring yet. The Lab recommends and has a license for LastPass, an enterprise class password manager which entitles you to a free download. Q5: Given one of the common concerns after a data breach is unauthorized account access, does LBL have a recommended password management tools so I can use strong unique passwords on each website? Along with other UC locations, we have relayed these and similar concerns to UC. We do not have additional insight into this. Q4: I am unable to set up an Experian account because I don't have an established credit history and/or social security number in the United States. We will provide updates if and when changes are made. This issue has been raised by LBL and other campuses to UC and UC is considering how to proceed. Q3: Is UC investigating extending the Experian credit monitoring beyond 1 year? We will provide further recommendation and communications as the UC investigation proceeds. The incident is under active investigation and the University of California has not catalogued the full extent of the breach. At this time we are unable to confirm information provided to you by Experian. We're sorry to hear that your information was part of the Accellion breach. Can you confirm that this is the case and let me know what other information has been leaked ? Q2: I signed up for an Experian account and learned that my SSN has been leaked on the dark web. You can watch the town hall video and access the slide deck below: In response to the Accellion breach, UC Berkeley did an Identity Theft Protection Town Hall and published guidance which we think would be helpful to follow. Q1: I'm worried and want to take action, what resources are available to me? The Cybercriminal Group Behind the Accellion Attack: Researchers have identified a group of threat actors (UNC2546 and UNC2582) with ties to the FIN11 and Clop ransomware gangs as the cybercriminal group responsible for the Accellion attack.
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